Dreams - Caerphilly

The price of Pillows. £85 each.

On the order confirmation form the following were automatically ticked. Contact by email, SMS, Post and telephone if these were blank then I wouldn't have ticked any of them. I only noticed this when I got home. NOT IMPRESSED!

sales person pushing Dreams products too Hard

I would have liked to have spoken with the credit dept about my details as there was a problem,

I spent more than I had budgeted for and would have liked to have more of a sale discount than 20% offered especially as the sale was touted as half price.

just salesman helpful but after advice customer shoud be left to absorb advice and be available when needed

Too long for delivery of mattress, 2 weeks. Staff using faceshields not masks. WG mandates masks not faceshields. Faceshields are not equivalent - confirmed by Public Health Wales and World Health Organisation.

Too long for delivery of mattress, 2 weeks. Staff using faceshields not masks. WG mandates masks not faceshields. Faceshields are not equivalent - confirmed by Public Health Wales and World Health Organisation.

I purchased a foam mattress for a double bed, rolled up. Online website quotes a tolerance of +\- 2cm or 1 inch. I’ve left the mattress to expand for 2days and find that it’s a whole 1inch shorter than the tolerance ie; 2whole inches too short for my bed. Now it looks quite embarrassing for when my guests arrive.

The store was pushing for us to buy the warranty for the mattress not only the assistant but the manager as well. I would like to be left to decide and not feel pressured then perhaps I may have purchased this.