Dreams - Cambridge

Salesperson Tobi was so friendly and helpful that it mafe the whole experience a pleasure!

I arrived at the Cambridge store with my two children and was greeted within a few minutes by Tobi. She was extremely courteous and friendly and offered drinks for the 3 of us. I think she may have recognised me from a previous recent visit and asked if another member of staff had been dealing with me. I told her I had talked to someone a few weeks ago, but that they were not in the store today and that I was going to make a purchase. As I was buying 3 mattresses and a bedframe, I told Tobi that I wanted the best deal available. She did her utmost to help and offered me mattress protectors and we also did a deal on insurance, so I was very happy with the outcome. She was also very helpful in suggesting delivery dates as I am unsure when my house purchase will be complete which is when I need the delivery. Tobi was a pleasure to deal with and the next time I go to Dreams, I will be asking for her.

Customer service great

Customer service great

Customer service great

Customer service great

Cameron the sales assistant was attentive but not overbearing.

Easy helpful good choice. Good delivery

Having done much research on line in choosing my bed and mattress, I required to ask several questions. This was done by telephone and the assistant was most helpful, polite and knowledgeable in completing the transaction.

Knowledgeable staff and helpful