Dreams - Cambridge

The bed we purchased was not in the shop. After visiting the store we found it online. We then retutned to the shop to place an order the following week. Given the purchase of a large item (super king bed) it seems slightly unreasonable you charge for delivery. Really this should be considered standard service. I'm addition to Charing for delivery, a better service would provide allocated time slots, even just am or pm

I felt slightly rushed in checking our order . In doing so I missed we did not get the full discount offered on the day . We were supposed to get a set of pillows free of charge but were still charged £39.99 for them .

We were not advised of the discount offer on Silentnight until we had looked at a variety of beds. Bearing in mind we were new customers, we were not told the delivery charge would be £39 until after the order had been placed.

we were satisfied with our experience

Did not like delivery cost or the price to take away existing beds.

Refer to previous answers, in essence the product most suitable to my required specification is only available on-line.

Refer to previous answers, in essence the product most suitable to my required specification is only available on-line.

Refer to previous answers, in essence the product most suitable to my required specification is only available on-line.

Refer to previous answers, in essence the product most suitable to my required specification is only available on-line.

Many mistakes very made during purchase process.