Dreams - Cheltenham

Efficient and satisfactory.

Good service from staff member Steven who was knowledgeable without being pushy.

Hi the service was friendly and efficient and within 10 minutes of entering we had found a suitable mattress.

Choose this company for one specific reason... the bed or beds that can analyse you for the correct one. After that assistant was extremely helpful and gave us time to make our choice before processing our order.

I've been in a few times deciding what matrass to purchase. Ian (from Cheltenham branch) has always been extremely helpful and I've never felt pressured or rushed into a decision. His knowledge of the products is immense! I didn't catch the woman's name who also works there but she was very helpful too

Staff took time to help us, sort out the boys while we made a decision.

Excellent customer service from the sales assistant . Very friendly and not pushy at all. Well done

Steven was considerate and knowledgeable and could not have done more to assist us, thank you.

I rang for advice on a bed for my mother and Ian at the Cheltenham store was incredibly helpful and knowledgeable. He asked lots of questions about mum to understand her needs and thoroughly explained how different mattresses suited different bodies. We settled on a a base and mattress and then my sister took mum down to the store to check out/lie on the bed to make sure it was comfortable. Ian again looked after her and she said he was extremely helpful. Overall it was a fantastic sales experience and we would all go back in the future. The great price (Bensons was much dearer) and short delivery time also helped!

We were the only customers in the shop and the manager devoted his time to us. He found out who the mattress was for and made suggestions on which mattresses to try in which price range. He made no attempt to rush us or guide us into the most expensive option. The assistant on the till was obviously still training and the manager supported with the administration.