Dreams - Cheltenham

From the moment we walked in store we had a friendly greeting. Ian was very informative, and helpful along every step of the way.

A very knowledgeable man called Ian helped us to get what we wanted. He was a top man and that’s why we bought the bed.

The sales lady 'Michelle' from Cheltenham branch was excellent, hight knowledgeable, friendly and no pressure sales. Helped us narrow down our search to a suitable mattress and no pressure on model / price.

From the second we walked into the Cheltenham store, I knew we’d be going home with a mattress. Kevin, our very knowledgable assistant, was super friendly. He knew his stuff but wasnt pushy. He narrowed our choice down to 5, then helped us narrow down again to 3. He then left us alone for us to make our decision without any pressure. Whilst we were deciding, my two children became rather unsettled and another lovely assistant came over and distracted the children showing them a ‘magic’ bed which moved. They loved it and helped my husband and I make our decision. We only have to wait 5 sleeps until our mattress arrives!! I am soooo excited. Thank you to Kevin and Colleagues

Ian was so helpful and really understood what I was looking for, and knew what he was talking about so we didn't waste time trying unsuitable products

No waiting time and we were looked after

We were greeted at the door, social distance through the entire visit. We were treated really well by the very kind staff Kevin that listened to our needs and helped even more so. We were shown and tried the sleep match bed which helped us find our dream mattress, on top of that 10/10 for Kevin on finding the perfect pillows for me and my husband to suit our needs. At checkout we were given a drink which was nice, and the process was quick and easy. Overall just really satisfied with the service.

The store assistant (Kevin) noticed I was a little lost and assisted me straight away. He showed me the dream machine, ensuring I found the best possible mattress he showed me all the available options from the list and even listened to my feedback and showed me some he felt would be a better fit. This was perfect, I entered the store with no knowledge of what would be suitable for my back and left with a perfect mattress. He even ensured I had the best price possible upon purchase

the sales staff were friendly and helpful

The lovely man, Kerry, at the Cheltenham store was very helpful and super friendly and helped get us the mattress we needed as well as the pillows. He was extremely knowledgeable and a credit to your team. Thankyou very much Kerry!