Dreams - Cheltenham

The member of staff had a very good knowledge of what he was selling which was extremely helpful to myself and my partner. He dedicated a lot of time to us even though the shop was very busy over the bank holiday.

A very knowledgeable man called Ian helped us to get what we wanted. He was a top man and that’s why we bought the bed.

The sales lady 'Michelle' from Cheltenham branch was excellent, hight knowledgeable, friendly and no pressure sales. Helped us narrow down our search to a suitable mattress and no pressure on model / price.

From the second we walked into the Cheltenham store, I knew we’d be going home with a mattress. Kevin, our very knowledgable assistant, was super friendly. He knew his stuff but wasnt pushy. He narrowed our choice down to 5, then helped us narrow down again to 3. He then left us alone for us to make our decision without any pressure. Whilst we were deciding, my two children became rather unsettled and another lovely assistant came over and distracted the children showing them a ‘magic’ bed which moved. They loved it and helped my husband and I make our decision. We only have to wait 5 sleeps until our mattress arrives!! I am soooo excited. Thank you to Kevin and Colleagues

Ian was so helpful and really understood what I was looking for, and knew what he was talking about so we didn't waste time trying unsuitable products

No waiting time and we were looked after

The store assistant (Kevin) noticed I was a little lost and assisted me straight away. He showed me the dream machine, ensuring I found the best possible mattress he showed me all the available options from the list and even listened to my feedback and showed me some he felt would be a better fit. This was perfect, I entered the store with no knowledge of what would be suitable for my back and left with a perfect mattress. He even ensured I had the best price possible upon purchase

the sales staff were friendly and helpful

The lovely man, Kerry, at the Cheltenham store was very helpful and super friendly and helped get us the mattress we needed as well as the pillows. He was extremely knowledgeable and a credit to your team. Thankyou very much Kerry!

The store manager, Ian was extremely helpful. He guided us through the various options and left us feeling extremely satisfied.