Dreams - Cheltenham

Kerry was very helpful it was a pleasure to shop at this store

Kerry was very helpful it was a pleasure to shop at this store

Kerry was very helpful it was a pleasure to shop at this store

Very helpful staff with a sound knowledge of products. I really feel Ian helped me as an individual, listening to my needs.

Very helpful staff with a sound knowledge of products. I really feel Ian helped me as an individual, listening to my needs.

Very helpful staff with a sound knowledge of products. I really feel Ian helped me as an individual, listening to my needs.

Very helpful staff with a sound knowledge of products. I really feel Ian helped me as an individual, listening to my needs.

Great assistance from Kevin

Great assistance from Kevin

We were a little late for our appointment as we couldn't find the shop ! On arrival, Kevin was very welcoming and told us it wasn't a problem being late and knew my name straight away. Very professional and in command without being at all 'pushy'. Social distancing was clearly explained and we felt safe at all times. The sleep machine was an excellent feature and Kevin explained what to do clearly and concisely. We took plenty of time trying out the recommended mattresses and were impressed that Kevin had chosen the pillows specifically for us. When we had made our choice, the order process was very simple and we were pleased that we could have it delivered within a week. The other options and costs were explained well. We were also grateful or the bottle of cooled water we were offered. Overall we were impressed with the whole experience.