Dreams - Chingford

During our first visit, we were served by Wayne who was incredibly knowledgeable and helpful when we were looking into beds and mattresses suitable for myself and my partner - unfortunately as we had come for a sofa bed we didn't have the appropriate funds for both (despite looking for both) but are definitely looking to return to the store at a later date, hopefully with Wayne's help we can find something. Ashley was also helpful with choosing the best sofa bed.

Great customer service by the staff

From start to finish the information taken was minimal hence allowing us to follow the colour coded showroom. When we had questions the sales colleague was readily available to answer all questions without pushing any product on us. Once we made our initial selection the sales colleague really helped to guide down to final choice. Well I formed and not pushy at all.

I was very satisfied with my visit to dreams. A person called Scott took my over and was very knowledgeable with my order and knew exactly what I was looking for and will highly recommend.

we were able to find a good mattress within my price range.We were told about the details of the material and techniques used for making the mattress.My husband has backache and he was indecisive about the type of mattress that will help him have a good sleep but assistance at dreams make it easy for him to make a good choice.

The assistant took his time and was helpful, I didn't feel pressured he answered any questions politely and was offered tea/coffee.

A sales person by the name of Ashley, was very, very helpful. He was patience. Friendly. Took the time to explained about all mattresses that I tried. He provided really good customer service.

Hope you are paying your staff very well. This is my first time coming to the store. The staff was very pleasant and very supportive. Well done.

Easy smooth transaction

Waynes customer service was beyond what I was expecting. Miles ahead of any other store I have been to recently.