Dreams - Chingford

Ashley was very welcoming, offered me a drink and very knowledgeable, he was very quick to identify my needs had helped me chose a mattress that is perfect. Many thank

We bought our current (combination pocket-spring/memory foam) King-size mattress from Dreams 13 years ago, and it has served us brilliantly, only giving us problems this year. We needed a very good replacement, since we both have chronic lower back pain and lower back problems. We wanted to try any new mattress in store rather than from one of the many new, online-only mattress companies and, given the excellent product we got last time from Dreams, we decided to come to our nearest Dreams store. We weren't disappointed: the range of products was superb, and we were very fortunate to come across an extremely friendly and knowledgeable staff member, Ashley. He worked out very quickly exactly what kind of mattress we needed, and pointed us to the two best options in the store for our needs and budget, and provided us with our own pillows to repeatedly try those mattresses, advising us to try both the lying on the back and on the sides positions. From then on, it was simply a case of trying both options, until both of us agreed on our preferred option, which was the (slightly) more expensive of the two. Thank you Dreams and Ashley for helping to make this a stress-free purchase!

The sales assistant was very helping. Explained various options open to me but I did not feel pressured into purchasing anything I did not want.

Polite and friendly salesman. Very helpful and patient! 😀. Would definitely return and recommend to friends.

The staff were very friendly and relaxed. Which made it easy to converse and make decisions.

From the moment we arrived at the store, we experienced a high level of staff interaction and made to feel welcome. We were directed to the types of mattress we were seeking and the sales assistant (Glen) went out of his way to be helpful.

Glenn was an absolute joy from start to finish, we are returning customers and when he recognised us, he asked about our previous purchase and how that was going for us which was nice. My mum who was with me (the purchase was for her) felt very comfortable.

We visited the store twice once for advice and price then again to purchase, both times our salesman was helpful and knowledgable on the product we were buying and not pushing the dearest but what suited us best

Ashley who helped us was very nice and not pushy which I like, I don't want people telling me all sorts just to make a sale because I am stubborn and I would rather walk out of a place and not get what I want than feel pushed and pressured.

The store assistant was very helpful in giving advice in my purchase of a new mattress. He was able to help me in the choices of mattresses available in the price range available to me. At all times he explained the differences between the various mattresses on show.