Dreams - Chingford

From my initial telephone conversation I felt Neville really wanted to assist with my requirements. He recommended some great products and advised to come to the store. The service I received from both salesmen was outstanding. They listened to my needs and delivered the perfect products.

Ashley who served me on this occasion was very knowledgeable and helpful regarding the items I required. He allowed me try many different mattresses to compare. He also added excellent advice on each one with the pros and cons of each type of mattress. I am looking to replace a 25 plus year mattress also bought from Dreams!!

Staff was friendly and professional, good knowledge about the products, and helpful

We found the product we were looking for and the service was friendly, professional and very cooperative.

I visited dreams and Mr Ashley's way of dealing with customers was very satisfied as he explained me all about the mattress which i required and showed me more options according to my requirements so i was able to make my mind to buy what i required.

Jahanger was very knowledge and offered both choice and range of products.

Ashley was very knowledgeable, professional, courteous and friendly. He let us alone at times to get a feel for the mattresses which is important. He was on hand throughout and explained everything. All staff were friendly and helpful.

The assistant was very helpful and didn't pressurise us in any way. We left the store feeling satisfied that we had bought what we wanted for the desired price.

We were looked after by Nevil choosing a new mattress and bed. We was very friendly, understood what we wanted and showed us a range of option in different price brackets. He never was pushy or impatient and always gave us some time to discuss privately. It was very good customer service.

Ashley took his time to educate us on what we needed rather than what we thought we wanted. As new parents we cherish our sleep and although we didn’t intend to spend just over £1000, it was worth every penny as now we know what suits us as a couple. We can’t wait for the mattress the arrive. I have already recommended this store based on great customer service, Nevil also was very helpful