Dreams - Chingford

Staff were very friendly and helpful.

Ashley was incredibly helpful and nothing was too much trouble for him throughout our struggle to decide! He was kind enough to get us water as it was very hot but was also very knowledgeable about the various products and was happy to go the extra mile to help us make the right choice. This was as well as giving us the space to discuss too without feeling under pressure :) Ashley thanks for your help, 10/10 service and we're now looking forward to our delivery. Thank you!

The customer service was incredible and the knowledge of the staff was exceptional. We felt very comfortable trying beds out and we didn't feel pushed at all. There was no pressure whatsoever. It was greatly helped by the fact the lady had been to the very factory where we purchased the Flaxby mattress from. Very important for us that it was made in the UK and is completely natural.

looking for 3 beds tried numerous suppliers, Wayfair, Bensons, you name it , Even on line , so I popped in Dreams Chingford on the A406, A young guy called Imran served me, Very helpful and pleasent, Asked me the right questions and made it so easy to buy a bed, I chose a ottoman bed with a new mattress, this was on wenesday paid and happy to catch my flight , Came back and on Saturday morning I had two fitters phoning me up to tell me they will arrive in 30 minutes with my new bed, they were friendly and very helpful , the bed was installed in 20 minutes , Very clean job and they cleaned up the room and taking the packaging with them, excellent job . Must say a great service and Imran is a asset to the firm .

The Dreams colleague, Imran, was polite, friendly and professional. He demonstrated very good customer relationship.

We were served by Cathy and Ashley, Cathy was very knowledgeable about all the products we were interested in and was very helpful.

The bed and matteress were high quality and the staff was very knowlegable about the products.

We were just generally happy with the help and advce, cleanliness and the fact that we weren't rushed.

Good range of products. Great to be able to visit a show room to test the products. Attentive sales staff available, who gave advice and opinions when sought, but was not pushy. He had a good sales manner.

As soon as we walked into the store we was asked if we need help, imran helped us chose the right mattresses within our price range and then get the price down ferther by speaking to the manager. Extreamly helpful and polite and friendly