Dreams - Chingford

Was greeted as soon as I entered the shop. A nice worker called Scott helped me choose the right mattress for me . He was polite and had a great knowledge of all products and answered all questions I had also took time to explain all the different mattresses available.

Products are reasonably priced but still got a discount as the assistant done his best to work with our budget of £500. He gave great advice and was very patient with both me and my wife as we are very fussy!! It is not often that we give top marks for customer service but you were brilliant!

I was looked after by Cathy. As soon as I entered the store she greeted me with a big smile and welcomed me. I told her what I wanted and she immediately showed me what was available. She had knowledge about the product and was extremely patient. Absolutely brilliant customer service.

The assistant IMRAN was most helpful he listened to what we needed explained about different products let us to look different options was not pushy but there when we wanted help. This was a good experience for us as years ago (some 10 years) we had a very bad experience with the sales assistant , so it was good to see things changed and Imran mad it more pleasant for us to shop at Dreams.

Imran gave me all the information I needed and showed me all the options that fitted in with my budget. It was great to also see the cross sections of the mattresses to see the difference.

staff was helpful and friendly and explained our options Ashley with colours of headboards and styles the different matresses and chosing the drawers in the divan we wanted time to have a look around and when we were ready Ashley was there to help we would definately shop at dreams again

my shopping was quite easy and your colleagues are really helpful to choose the right product.

We were served by one individual from the outset. We visited on a Saturday afternoon. Your colleague, Jahanger, was not only helpful, but his knowledge was very informative and his way helped us to make a decision. Based on his non-pushy personality, we felt more than welcome to come back the next day to begin the transaction. He was more than a salesman: by definition, he allowed us to think. When we needed him, we utilised him. Because of the level of customer service I received, Dreams is now more than a TV advert. We will remember the personal service we received.

Helpful salesman without being overly pushy or overbearing. Knowledgeable about products available and helped us to choose the product we wanted which was the right balance of cost and quality.

Glenn welcomes us, offered us drinks and helped direct us to the appropriate products.