Dreams - Chingford

We went to the shop twice; the first time round it was to find out about the products (before checking ou the competition) and the second time to order the bed. It was great to have Ashley help us on both occasions. He was always friendly, patient, willing to listen and share his extensive knowledge about the beds. I was very pleased to see him on our second visit as we only returned because of his friendly and positive demeanour. Although his shift finished at 6pm, he stayed around to help us. Very much appreciated and we definitely return next time we need a bed.

YES VERY VERY HELPFALL IMRAN AND ASHLEY COULD NOT HAVE BEEN MORE HELP FALL BOTH NOW THERE JOBS VERY SATISFIED THANK YOU

profesional and freandly

We only went into the store to buy a pillow, but Scott was so helpful and knowledgeable that we bought a bed too ! It was a long-overdue purchase, which we were planning to make later this year, but having received really good help with the pillow selection, we decided to go for it. Scott has excellent product knowledge, and is friendly and efficient. He explained our options clearly, without being at all pushy, and we were very happy to buy from him.

Arrived at the store. Greeted by friendly, knowledgeable member of staff. Took time to find out what we were looking for, took us to the products, explained them and encouraged us to try them.

In general I rated as highly satisfied as the two shopping assistant were absolutely brilliant. Good knowledge of the product, good recommendations and flawless customer service. I went to Dreams at Chingford and the two assistant were Ashley and Tony

Had an assistant ask if I needed help straight away. Helped with the various choices of pillow and testing of them. Served quickly. Friendly service.

Overall a very lovely shopping experience. I went with my mum and we were welcomed by Glenn who offered us coffee and tea. Very polite, well mannered and very knowledgable. I didn’t feel like I was pressured to purchase a particular mattress and after I told him I wanted a firm mattress he showed us around, allowed us to try each one out and gave us plenty of time. When it came to purchasing he was very honest and kept the finances simple for me to understand. Thoroughly enjoyed my visit and will be there again this time for my mother’s bed.

The main reason i was satisfied with my visit was because of the staff member who helped me. His name was imran, he was very smiley and helpful and was quick and active. He made me feel comfortable and always encouraged me to try out the beds and supplied a comfortable pillow for me to test out the mattresses. I had a smooth experience and even though he was new he made sure he done the best he could do. The manager was also helpful and was good at explaining things which was helpful. I was shown a selection of different beds that i was looking for and was directed to the correct choice. I would like to give a massive thanks to imran for helping me out

Scott was a very good sales person..he helped us to decide which mattress to buy..was a good range of mattresses in store and was good that we could try them before buying.