Dreams - Chingford

As we walks in your store, me and my girlfriend received a welcoming hello and we're offered a cup of tea or coffee. As to which my girlfriend excepted. Then Ashley proceeded to help us with our purchase, in a none pushy and professional manner. We left the store feeling like we got the best possible deal for the bed that we both wanted.

Scott talked us through all available options and wasn't phased by our changing minds mid order.

We were greeted when we went in and offered tea or coffee, given time to look around and then given very helpful and friendly assistance in finalising what we wanted.

Glen and Tony from the Chingford branch did nit place pressure on us whilst we were browsing and were attentive and knowledgeable to us when we had questions relating to the products. Also very friendly...customer service at it's best.

It was efficient. We came knowing what we wanted and the staff were able to meet our needs. He gave us enough space to look for ourselves but let us know he is available if we need him, which is the way we like to shop.

We were greeted by the salesman,Ashley, as soon as we set foot in the store. He showed us the location of the product as soon as we asked and he explained the product's availibility ,delivery and services .

We where offered a drink on arrival, Asked if we need help , advised assistant Glenn we where just looking and he left us on or own, which we where pleased about at this gave us no pressure, this made us feel very relaxed. When we decided on what mattress we would like Glenn was very helpful and knowledgeable about the mattress, all questions asked where answered fully . Even advised us about special offers in the store.

Glen is a fantastic knowledgeable person who guided us to the right product. He's an asset to the company. Great choices of products in your store

We got what we wanted! The sales assistant (Tony) made sure we knew he was available if and when we needed him and left us alone until we were ready to ask questions. He was knowledgable, patient and not pushy. He also made us a cup of tea which was very much appreciated. A great service today, let's hope the delivery and ultimately the comfort and look of the bed is just as good. Well done Dreams.

Very friendly and professional