Dreams - Chingford

I was extremely satisfied with my experience to the Dreams store in Chingford because as soon as I arrived I was greeted by one of the Colleagues who assisted me throughout me visit. I informed the Colleague about the type of mattress I wanted to purchase and they provided specifics information about all the different mattressed I initially selected. I was provided with a pillow to get a more realistic sense about the feel for the matress and this was crucial to my end decision. While I was deciding on my purchase I was offered a drink and made to feel very welcomed to take my time and to make the right purchase. The colleague was happy to repeat information the mattresses and I got the sense they were genuinely interested in helping me make the purchase which best suited my needs.

The staff were friendly and very helpful.

Friendliness of staff and support provided in choosing the right product

This was our second visit to your store and on both occasions your salesperson attended to our requirements in a most professional manner. He listened to the type of mattress we were looking for and we were able to try each one and compare other models in the range. There was no rushing and he allowed us as much time we required without feeling pressured on the final choice we made. The salesman's sound knowledge of all the Dreams products he demonstrated to us, construction, firmness, quality and value for money, really helped up in making the right choice so easy.

Ashley was fantastic at his service was very helpful and answered all my questions asked by myself

I was served by Glen who was so helpfull. I told him I had a bad back and needed a good quality mattress. He was so helpfull and even offered me a cup of tea. 10 out of 10 to the helpfull young man.

Glenn who served me was first rate, he was very knowledgeable and plenty. A job well done

Staff were very friendly and passionate about the products. I liked the easy going approach and not too much of a hard sell.

Wonderful customer service in every way, by Azeem...even a cup of coffee for my father and I - exceptional. Not rushed, explained clearly, polite and respectful, friendly - perfect service.

We were given a great assistance by Ashley.. He has given us option that esp within our budget but still the same products that we want.. They let their customer satisfy..