Dreams - Chingford

Ashley at the Chingford Branch went out of his way to help me purchase the right bed for my son. Nothing was too much trouble. Highly impressed

The assistant did not rush us and was happy to answer all questions even though some were repetitive. The assistant was there for as long as we needed him and was curtious

The dreams salesman Glenn was excellent. He remembered us from when we visited five days prior, explained all the details again and gave us plenty of time to try out all the mattresses. Plus we got a cup of tea 😀

How the products were arranged.

I was greeted as I entered the stored, I shopped around, I was asked if assistance was required after a short period of time, and was assisted with my inquiry very quickly. and had my purchase taken to my car with friendly conversation.

Happy with salesmans advice

On our first visit to dreams we were just having a look around where we were met by a sales assistant, Ian. He was very knowledgeable,helpful and polite. We decided to return the following day based on Ian's information. Unfortunately he was on leave but the store manager Zia was equally as helpful. We then decided to purchase a bed frame;the delivery was going to be dispatched in 6 weeks time luckily he was able to ensure that it would be delivered in 2 weeks time. I found him very helpful and friendly but not over friendly, he was able to socialize with my husband and was very comical.I found that all the staff at dreams very friendly. As we were checking out we were going to pay by cash so one of the salesmen went to get some change and whilst he was gone we decided to pay by card instead. There was no hassle. I will definitely return back to dreams in the future as i made my experience a good one and i know i would get service with a smile.

Costumer service was perfect specia with Ian I was happy with his service.

Our server, Wayne Martin, was extremely professional, friendly and courteous which helped us make the choice of product to meet our needs so much easier.

Wayne, the salesman was attentive from the start. He explained how to recognise what we were looking for (the colour coded system) and let us choose with no hassle but was always at hand when we had any questions. Excellent customer service.