Dreams - Chingford

This was my second visit. At my first visit the difference between the various mattresses was fully explained so I could decide what I wanted. I was then able to search on your website and make a final decision. I returned to the store to buy what I wanted and Ashley was as helpful at my second visit as he was at my first. All went very smoothly. The three mattresses have yet to be delivered and so my experience is not yet complete.

The service was good the sales person James was friendly and very helpful

We got what we came for at a good price.

Wayne Martin was the perfect consultant. He quickly gave us a run through on how the shopped was laid out. He gave was very thorough yet succinct in giving us all the important information we would need when selecting the right bed for us. He was polite and chatty making us feel comfortable and welcome yet was very respectful and mindful and gave us a lot of space to walk around the shop. He touched base with us every now and then but not too much. We spent A LOT of time in the shop making our decision and we were grateful that we didn't feel like we were being too indecisive, too slow etc. This resulted in us purchasing everything we wanted on the day without feeling forced to say "we'll go away and think about it" which is what we would often do with such a big purchase if we are feeling pushed. Very happy and can't wait to receive out bed!

James was very helpful and friendly and answers all my queries and was very happy with how soon my bed would be delivered.

Ashley was very helpful and knowledgeable on the product

Unfortunately I cannot remember our sales rep name. But he remembered my partner by name even though the previous purchase was at least a year ago! Very impressive! His knowledge of the product was excellent, he was helpful and friendly a real asset to the company!

The staff were very informing and helpful

The store manager took time to explain the types of mattresses,discounts and options available.Excellent product knowledge.He is an asset to your company.

Found the shop assistant to be very helpful