Dreams - Chingford

The salesman (Wayne) was friendly and not 'pushy' and also did not make me feel rushed to place an order. There were other salesmen there too and all were exceedingly helpful in providing information. A senior salesman (Ashley) was very nice and he helped conclude the sale with a small discount, which was greatly appreciated. I left the store feeling really happy in the knowledge that I had been served in a very attentive and professional manner.

I liked the fact that the beds are clearly marked to indicate firmness etc which makes shopping for beds so much easier.

Great customer service and attentiveness from Ashley.

I have purchased with Dreams before and found them very satisfactory

The assistant, Ashley, was very patient. He didn't mind repeating information and showing us models until we understood, and he was more than happy to give us breathing space by attending to something else while we could assimilate new information, before calling him back again.

Ashley the assistant did not pester, was there when we needed him, showed an extensive product knowledge and gave good advice and pointed us in the right direction. When we returned on the next day to make further purchases he greeted us like a friend and a welcome visitor. All documentation was completed promptly and efficiently. We shall return.

Customer service was amazing. The staff was so helpful and friendly I was offered help as soon as I entered the store but not over whelmed with staff trying to up sell. They genuinely wanted to make sure that I found the right products to fit my needs.

Wayne knew all the answers to my questions and pointed me in the right direction. I liked that he left me alone to try out the mattresses and didn't hover around.

I am very happy with professional and friendly service I received in the shop. Wayne & Ian were fantastic from the moment i stepped in to the shop to the moment i said goodbye. I had many questions and i took time to take my decision, but they were very patient and guide me all the way through.

I was very impressed with Wayne Martin who knew his product and put us at ease immediately by offering us a coffee.