Dreams - Chingford

Highly satisfied with previous bought beds, assistance and service…. I always shop for beds with dreams!

Staff member very knowlegeable helpfull and friendly Wide variety of beds to choose from No pressure from salad staff

When we entered the store Wayne greeted us and explained the Covid policies in the store. He explained everything about the process of purchasing a bed in the store and was very helpful throughout our visit.

Excellent customer service, highly knowledgeable staff. The computer aided analysis was very helpful

Wayne was very knowledgeable and after listening carefully our likes and dislikes he suggested a suitable range of products for us.

We were served by Debbie who was very well informed about the products & she took the time to listen to our needs before showing us a selection of beds. My partner is deaf & uses British Sign Language. Debbie took time to allow me to interpret and actively engaged with my partner throughout our visit (something that doesn’t happen in many retail outlets!). During our visit, a previous customer had brought a bouquet of flowers to say Thankyou to Debbie for the assistance she had given them & we fully understood why they had done this as Debbie had struck the perfect balance of friendliness, professionalism & product knowledge.

The customer service was brilliant, Deborah was very kind and helpful. She really was dedicated to understanding what works best for me.

Guided quickly and politely to the mattress I need. Very attentive salesperson.

ABDUL in the Chingford branch was very attentive. Abdul offered all PPE, water etc.... showed us the products we were interested in, demonstrated them. We decided on our purchases abdul checked them out and we were satisfied with his highly professional overall service.

The gentleman Ashley that served me and my husband was very friendly, had very good knowledge and was amazing at his job. Made us feel very comfortable and we had a lovely experience