Dreams - Chingford

I can’t remember what it’s called but the diagnostic tool to find out what kind of mattress suits is brilliant. I was given time to decide without being hassled. Ashley was very knowledgeable, helpful and reassuring. He explained in great detail very patiently. I was pleased with how soon the item can be delivered and the social distancing measures for the delivery. Extra items like assembly and so on are very useful to me as I have bad arthritis in my hands and can’t do those sorts of things.

My husband was politely greeted by staff member Jahanger as we entered the door of the Deans store, asked to use the sanitizer that was readily available and asked how he could be of help to us. We stated the reason why we were there and was given a bottle of water each to keep hydrated as the purchase was going to take some time. Jahanger was very patient and understanding and catered to our needs using his vast knowledge of the products we required. He conducted a computerised assessment so that we can get the correct mattress to fit each other needs. Jahanger made sure that we understood before taking the order.

My husband was politely greeted by staff member Jahanger as we entered the door of the Deans store, asked to use the sanitizer that was readily available and asked how he could be of help to us. We stated the reason why we were there and was given a bottle of water each to keep hydrated as the purchase was going to take some time. Jahanger was very patient and understanding and catered to our needs using his vast knowledge of the products we required. He conducted a computerised assessment so that we can get the correct mattress to fit each other needs. Jahanger made sure that we understood before taking the order.

My husband was politely greeted by staff member Jahanger as we entered the door of the Deans store, asked to use the sanitizer that was readily available and asked how he could be of help to us. We stated the reason why we were there and was given a bottle of water each to keep hydrated as the purchase was going to take some time. Jahanger was very patient and understanding and catered to our needs using his vast knowledge of the products we required. He conducted a computerised assessment so that we can get the correct mattress to fit each other needs. Jahanger made sure that we understood before taking the order.

My husband was politely greeted by staff member Jahanger as we entered the door of the Deans store, asked to use the sanitizer that was readily available and asked how he could be of help to us. We stated the reason why we were there and was given a bottle of water each to keep hydrated as the purchase was going to take some time. Jahanger was very patient and understanding and catered to our needs using his vast knowledge of the products we required. He conducted a computerised assessment so that we can get the correct mattress to fit each other needs. Jahanger made sure that we understood before taking the order.

I have never bought a bed before as i'm moving into my first property. Upon entering the store Prabjot helped me by introducing me to sleepmatch and then showing me the matresses while explaining all the details so clearly that i was able to remember all the different spring counts and point of differences. When visiting the store a 2nd time to close my order i was helped by Wayne who was also super helpful, fast and efficient even though the store was busy and he was with another customer before me but still assisted me when he could. Overall I am so glad i went to Dreams and cannot say how easy my shopping experience was. Plus i was always offered water which shows genuine customer care.

I have never bought a bed before as i'm moving into my first property. Upon entering the store Prabjot helped me by introducing me to sleepmatch and then showing me the matresses while explaining all the details so clearly that i was able to remember all the different spring counts and point of differences. When visiting the store a 2nd time to close my order i was helped by Wayne who was also super helpful, fast and efficient even though the store was busy and he was with another customer before me but still assisted me when he could. Overall I am so glad i went to Dreams and cannot say how easy my shopping experience was. Plus i was always offered water which shows genuine customer care.

I have never bought a bed before as i'm moving into my first property. Upon entering the store Prabjot helped me by introducing me to sleepmatch and then showing me the matresses while explaining all the details so clearly that i was able to remember all the different spring counts and point of differences. When visiting the store a 2nd time to close my order i was helped by Wayne who was also super helpful, fast and efficient even though the store was busy and he was with another customer before me but still assisted me when he could. Overall I am so glad i went to Dreams and cannot say how easy my shopping experience was. Plus i was always offered water which shows genuine customer care.

I have never bought a bed before as i'm moving into my first property. Upon entering the store Prabjot helped me by introducing me to sleepmatch and then showing me the matresses while explaining all the details so clearly that i was able to remember all the different spring counts and point of differences. When visiting the store a 2nd time to close my order i was helped by Wayne who was also super helpful, fast and efficient even though the store was busy and he was with another customer before me but still assisted me when he could. Overall I am so glad i went to Dreams and cannot say how easy my shopping experience was. Plus i was always offered water which shows genuine customer care.

Knowledgable staff. Offered a drink. PPE explained fully. Friendly staff.