Dreams - Clapham

Takes too long to deliver the mattress

All went smoothly but I was a simolesale as I knew already exactly what I wanted, so little opportunity for staff to demonstrate product knowledge etc.

i wanted a single bed and none were on display. i would have like an earlier delivery date but none available on free delivery offer.

Quite long to wait for the product to be delivered once placed.

Not all items where available to view in shop.

I was looking for metal bed frames and there were only two in store. Both of which were well out of my price range.

over all i was very satisfied

I am satisfied with the help and advice I was able to get from Hannan and Phil they were both very helpful as we were not sure what was suitable for us .thanks guys !

Wrong delivery date either though I double checked twice

Honestly? The only thing I could fault (but it’s a BIG fault) is the heat in store. There is no A/C in a huge store during the hottest Summer London has had in years....my partner and I had walked to the store and by the time we arrived the last thing we wanted to do was lie down in a baking hit store; so much so that we left and returned almost a fortnight later. The staff were great and they were let down (and wrestling with) something that management should be able to provide.