By Richard & sara | 5/6/2017
We walked into the store not knowing fully what we were after. We were greeted in the store pretty quickly by some friendly knowledgable staff who understood to give us some space and just provide us with the specification on each Mattress and a better understanding of what we were looking for. It was an excellent customer service overall. I didnt feel pressured into anything and we feel we tried enough mattresses and came to the right decision and we were happy with the delivery organisation which was important for us....we didn't want to wait too long.
By Pippa RB | 5/1/2017
The service we were given from start to finish was awesome. We were given just the right amount oc info when we walked in by Pete and then as we needed support Phil was on hand to help us. He was exceptionally knowledgeable about the products and gave us the time we needed to contemplate. Fantastic customer experience. We had s budget and they both worked tirelessly to get us what we needed.
By Iris C | 5/1/2017
Pete was very friendly and very professional. Highly recommend.
By Sridhar | 4/29/2017
Ivona gave wonderful service and Pete completed the deal with a good discount.
By JC | 4/27/2017
Ivona was very friendly and helpful, thank you very much!
By Betty. O | 4/27/2017
Highly satisfied with my experience at my local dream store because I received a warm reception, the Staff took time to ask what I wanted to buy, asked the type of mattress I intend buying the pillows for , then Educated me about different pillow prices and the suitability for my kind of mattress, these information enabled me to make informed decisions on the pillows I bought. I never planned to buy bedsheets and pillow cases but due to the reduction in price, was moved to buy these. Staff that served me give me a friendly professional treatment through my purchase.
By tezzy | 4/17/2017
I was very satisfied with the help I got from ivona she was very helpful so as the manger Pete ...
By Ross | 4/15/2017
I went to the Clapham store previously and was impressed with Pete's service and advice so I went back today and made the purchase. Overall very happy with the service and with Pete's kind assistance.
By Sergio 66 | 4/9/2017
Very nice man helping me during my visit, friendly, competent and efficient
By Linda R | 4/8/2017
Friendly staff. Product fully explained. Courteous and professional. Efficient.