Dreams - Clydebank

The sales rep was knowledgeable friendly and health and safety cautious.

The young lad that served me was so cheery and efficient, couldn’t have been any nicer, very good social skills

Shop and service matched the tv image. Nathan was helpful and enthusiastic . It was a good shopping experience.

The customer service was excellent. There was no pressure to buy and all questions asked were answered effectively. It was efficient and speedy and I was delighted with the whole process

We were greeted by Gerry straight away when we arrived at the store. He gained an understanding of our needs pretty quickly and asked us to use the Sleep Match. Gerry then took us round all of the mattresses this suggested and showed a great deal of product knowledge and was able to explain the differences between them all. This made us feel confident we were making the right choice! He then gave us as much time as we needed to make the decision which was right for us. He was also able to talk us through the ordering process so we knew what to expect. Brilliant customer service!

Absolutely first class service. Nathan knew his stuff and didn’t pressure us at all. He showed us lots of different beds and different price ranges but left us plenty of time to choose quietly on our own.

Because of the helpful staff member who dealt with me. She made things simple and easy. Helped me quickly find the right bed for me. She was very helpful and welcoming.

Well laid out store. Friendly staff who helped but didn’t rush us. Stevie was very attentive and helpful . Able to answer our questions. Looking for to taking delivery of our new bed !

Stevie had very good knowledge of the products and encouraged me to use the electronic bed technology to see which mattress is best suited. I was the shown mattresses from the results of the electronic survey where I found a mattress that suited. I was offered a bottle of water whilst completing the order which was nice. I do not have to wait long at all for my new mattress which is fantastic.

I have visited store on two occasions before ordering. Both times Gerry abs Nathan were extremely friendly & informative. Prior to placing my order I received a call from Nathan advising of a saving on my quote. Outstanding product knowledge & customer service.