Dreams - Clydebank

I phoned 3 days prior to our visit and I spoke with Nathan who gave me the information I required over the phone and advised it would be best to bring my mother into the store to try out the mattress so we purchase the correct one. We attended the store on Friday 18th September 2020 and the store had correct measures in place with hand sanitisers at front door. I found the bed I was looking for and Nathan assisted us showing us the motion beds they had and the frames that was available. He got my mother a pillow and sprayed pillow then covered pillow which was reassuring they had good standards in place. My mother tested 3 different levels of mattress soft/medium & firm to see what best suited. Nathan gave my mother the information she required to make her decision. What we liked the most about Nathan’s service was there was no hard sell. He was there to advise and he gave us time to look ourselves and discuss what my mother wanted. I asked Nathan loads of questions on different frames, time scales of delivery & pricing and nothing was a bother to him. Great Customer Service & a credit to your company. Fingers crossed the delivery time & service is as good.

I phoned 3 days prior to our visit and I spoke with Nathan who gave me the information I required over the phone and advised it would be best to bring my mother into the store to try out the mattress so we purchase the correct one. We attended the store on Friday 18th September 2020 and the store had correct measures in place with hand sanitisers at front door. I found the bed I was looking for and Nathan assisted us showing us the motion beds they had and the frames that was available. He got my mother a pillow and sprayed pillow then covered pillow which was reassuring they had good standards in place. My mother tested 3 different levels of mattress soft/medium & firm to see what best suited. Nathan gave my mother the information she required to make her decision. What we liked the most about Nathan’s service was there was no hard sell. He was there to advise and he gave us time to look ourselves and discuss what my mother wanted. I asked Nathan loads of questions on different frames, time scales of delivery & pricing and nothing was a bother to him. Great Customer Service & a credit to your company. Fingers crossed the delivery time & service is as good.

A friendly, knowlegeable staff member who took time to understand our requirements and demonstrated each product option to our satisfaction

Lovely staff member,very helpful without being overbearing. Very informative and clearly knew his product

Lovely staff member,very helpful without being overbearing. Very informative and clearly knew his product

Lovely staff member,very helpful without being overbearing. Very informative and clearly knew his product

Lovely staff member,very helpful without being overbearing. Very informative and clearly knew his product

Very friendly staff taking care that all social distancing and health of myself was dealt with to the extent of cleaning the computer before my use and after use

Very friendly staff taking care that all social distancing and health of myself was dealt with to the extent of cleaning the computer before my use and after use

We were lost about where to start with buying a matress. We wondered about ourselves before someone gently approaches us, Gerry. He showed us the new sleep machine and talked us through our options. We were just very satisfied because it made buying a matress really easy.