Dreams - Colchester

112 ratings
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Location

The Tollgate Centre,
Colchester, CO3 8RG

Nick.g

By Nick.g | 4/10/2022

Very pleasant staff

Joanne B

By Joanne B | 4/10/2022

The shop assistant was amazing. She took the time to advise my son regarding best mattress for his needs.

Jane S

By Jane S | 4/9/2022

We had settled on a bed with a different retailer, gone to have a coffee before commiting or go back to the other company we had found a bed in when we stumbled across your store. We are mighty pleased we did. Tora (Victoria) at your Colchester store asked if we wanted any help and we told her what our requirements were.Suggested we try your bed that does the sleep survey. Both my husband and I sleep very differently so it was important this bed suited us both. We tried about 6 mattresses of varying prices, before narrowing it down to 2 before making our decision. There was quite a bit of difference between the price of the final 2 and what we liked is we wasn't pressured into choosing the most expensive even though it was that one we finally chose. Tora was extremely knowledgeable about the product, she listened well to everything we said. Refreshments offered. From walking in to completing our order it was seamless and professional. I would also like to say what an asset that young lady is to your business as I hope she either gets to see this or somebody tells her because she deserves it. Would definitely recommend to anyone else.

Shezza

By Shezza | 4/9/2022

Ross was really helpful, made good suggestions for us and made our buying experience a really good one.

Rads

By Rads | 4/9/2022

Professional, friendly, knowledgeable assistant

Chris Mersea

By Chris Mersea | 4/9/2022

I needed a mattress. Many were available and could be tested.

Ankes

By Ankes | 4/9/2022

Eve was very friendly and knowledgeable. She spent all the time with us and showed all the options available to us. Thank you

Chris H

By Chris H | 4/9/2022

Craig made us feel at ease when knowing our exact needs and was not overbearing or pushy.

Kellie

By Kellie | 4/9/2022

The guy that served us was very friendly and attentive. He ensured we had the right information and then left us to look around

Gerard H

By Gerard H | 4/8/2022

From start to finish our experience with the staff was excellent. No hard sell giving us plenty of time to try each product. Great knowledge and advice meant we were able to make our purchase without fear of making a mistake. We have used Dreams before so we will be back again.