Dreams - Doncaster

The staff were really helpful with helping us get the right mattress we needed

Emily greeted me as I entered the store in a very non pushy way, had a chat with me about what I was looking for and listened when I told her what research id already done and what my needs were... She guided me towards two mattresses and asked me more questions, it was clear i wanted a but of a bargain so she showed me a similar product which was ex display and I went for that.

Staff were extremely helpful allowing my son to try several mattresses, explained about different types also showed us sale models. When purchasing included some pillows and mattress protector free of charge

Our daughter had purchased a bed from your Doncaster shop and had advised us to go and have a chat with your friendly staff. Within a short period of time we were happy to purchase a new bed. A big thanks to your staff for helping us purchase a new bed. Wife and I loved your computer screen informing us what types of bed we should be looking for. What a pleasant experience we had. Looking forward to our delivery. Many thanks people.

We used the bed machine which id never heard of and was impressed how it worked out what was best for us. the lady who showed us the mattresses new her stuff. We told her our budget and she showed us what was in our range with no issues.

We visited the Doncaster store a couple of times in search for our bed. Unfortunately the Waling bed we wanted wants available to view there, so we went to crown point in Leeds to view it. Then back to our Doncaster store to order because we wanted to support our local shop and the lovely Sharon working there was super helpful!

Highly professional In store service

sharon was very good at explaning the different mattress that we required, we used the machine and it was great to understand its just not about lying on a mattress she talked us through each mattress in time

We had looked for the product online before visiting - A bed with integrated TV. The lady who attended us had good knowledge of the product and we had an extensive demo

When we entered the store we were offered assistance but not harassed when we initially wanted to look around. My 10 year old was a little over zealous with wanting to try the beds, however the staff were chatty with him and made us feel welcome. We weren't initially looking to buy as we don't have a confirmed move date however it was explained that this wasn't a problem, and again the staff were friendly, informative and understanding. It was an overall pleasant buying experience leaving us happy with our purchase, and excited for its arrival. The service felt personal, not rushed, and the attention that you generally expect from a small local retailer, rather than a larger brand. The gent in particular who sold us the bed/mattress etc was great, none of the over top sales patter, just a good informative bloke who knew the products well and made good recommendations. Very happy up to now!