Dreams - Dunfermline

When we first arrived at store we were surprised at how many different matresses there was but Sean soon put us at ease and helped us choose the right matress to suit our needs.

The Manager of the store in Dunfermline who dealt with our visit was extremely helpful, attentive and went into the details of each option which may fit the requirements we put forward. We were given all the time we needed to come to a decision we were happy with. Nothing was too much trouble to explain or demonstrate. The whole experience was very relaxed and overall a very pleasant buying experience. The delivery and aftercare information has also been excellent. Thank you and well done Dreams.

Helpful from the moment we walked in. Mark listened to our requirements and guided us through the different choices we had for our specific needs. We also liked the 40 day option to change the mattress if we are not entirely satisfied.

The salesman Sean was very helpful, pleasant and knowledgeable. The store was clean with plenty information (colour coded bed covers etc) available to point us in the right direction. There was no pressure to point us in any direction. WE were given good information and left to make our mind up.

Large range of mattresses and Susan had knowledge of every one we wanted to look at. She has a thorough understanding of your products in our experience

Susan had a wide range of product knowledge. All the information she gave us was relevant and any further questions we had she answered.

We’re assisted by 2 colleagues and both were very easy to deal with and helpful. We then went home to measure up and came back to order and they remembered us and processed the order very quickly

Went into look around, then got help from an assistant,who explained different mattresses then showed us them .

The store assistant Mark helped us greatly in selecting the mattress that we wanted. He even got us a better quality one due to the sale that was on .

Very friendly staff. Great prices and no hard sell.