Dreams - Dunfermline

Very helpful staff we were even offered tea/coffee and biscuits....

Excellent assistance given, well laid out easy to navigate store, questions answered, options explained. Very satisfied with value of deals and included items (free mattress protector with extrended warranty and further discount on additional items)

I had a specific requirement for the matress and the Assistant knew exactly which ones I should be trying out. I was not sure I was intending to buy a bedframe but I was impressed with the range offered so bought that as well. I had a 22 month grandson with me and your Assistant even gave me a cup of tea so I could wander around and take time to decide before making a purchase.

Sales assistant spent a good amount of time explaining the differences between the various mattresses. We returned later in the day and made the purchase and the same sales assistant took our order and processed it efficiently. Delivery scheduled within the week.

Keith did not presure us let us walk about offered tea or coffee and a smile on his face and he waited until we asked for help witch I like as when someone hanging over you pestering you I would have walked out

Sean was very helpful and friendly. Listened to our preferences and helped us find the bed to match. Left us to try out the beds in peace but on hand for any questions.

The sales assistant Kasim was very helpful and knowledgeable. Also very pleasant.

I went in with the intention of purchasing a cheap mattress, however, the knowledge of the assistant was brilliant and he talked me through the pros and cons of the mattresses and showed me a selection of 3/4 different ones before I selected the one I wanted. Whilst I spent double the money I intended to spend, I was very grateful for the advice and knowledge and I have come home with a real quality product.

Kasim had a vast knowledge of the products and could not have been more helpful

Staff very knowledgable about the products. Very friendly, helpful and made the experience very pleasant! I had my two grandchildren with me and they left feeling they had made new friends!!