Dreams - Dunfermline

Salesman, Kasim, was very friendly, not over powering explained the colour system for each type of mattress, encouraged us to try out and with pillow which we also bought and he was patient and courteous. He was good at explaining, describing and took time to listen. But he did not make me feel under any pressure to buy.

Got a good price for the bed we purchased as it was a floor display and received a further discount due to shop needing to sell it off. The sales person was extremely polite, knowledgeable and fun to to deal with. This made it a enjoyable experience rather than a chore.

Everything was perfect

We were dealt with by your assistant Sean who was very knowledgeable and extremely helpful. We walked into the store at 5.40pm and the store was due to close at 6.00pm. We never felt rushed and Sean took time to explain and show us items of furniture.

The whole process from finding the kind of bed I wanted and the help I received in choosing size options was quick and very informative . Also the curtesy shown by the salesman whilst the order was placed very nice to get a cup of coffee whilst the paper work was completed.

Very helpful and friendly assistant.

Got exactly what we were looking for and never felt pressured to buy anything we didn't need.

We were greeted on arrival and the salesman, Kevin, was helpful and welcoming. He did not rush or pressure us and let us make up our minds on our own.

Keith the manager was very helpful, he was not pushy or aggressive in his selling and he made the process very pleasant. He listened to our needs and we felt we had a very personal service.

The staff was highly knowledgeable and was giving us different points to consider about all the items and how they would benefit us