Dreams - Dunfermline

Went on the Tuesday and was given very good help and a fair price. We also talked about the need for a mattress protector and was informed not required. Went back on the Thursday (different sales assistant). Now we are told we need a mattress protector to validate the 100 night free trial. It now cost us another £65. We were very disappointed at the extra expense.

To me, highly satisfied being the top rating,means perfection.No matter how good my experience was,there will always be something to enhance it.Hope this does not sound critical.

Good price but could have been cheaper.

Not overly happy about the fact I bought my bed and 2 days later it has come down in price.

Would have liked more variety ay lower end price range

Happy with everything, but delivery charges over the top! Would be great to have it chipper! Thanks.

We browsed a week prior to purchasing and was disappointed that the bed price had increased by 16.7 percent on day of purchase with very little room for negotiation. The day after purchase the store had a "sale" and the bed was 20percent less than the new price. Feel we have been ripped off.

Not a great selection of the type of bed I wanted in store

Item I wanted not in stock so have to wait 3 weeks.

Although the assitant was very polite and knowledgeable, I did find her a little bit patronising, but I expect her training requires her to point out on the printed invoice ' .. and this is your name, and this is your address and this is your telephone number and this is your email address'. I think 'can you check your details?' would have sufficed.