Dreams - Dunfermline

Very satisfied. I had looked online so knew what I was looking for and just wanted to actually feel mattress for sons bed.

Assistant waffles on about products not interested in

The sale labels could have been a bit clearer but the pricing and options were explained very well by the salesperson . The location of the store is a bit dreary as the neighbouring stores are empty

Prefer to browse first rather than get approached by staff as soon as you appear. aying that the staff member was most helpful when we needed assistance.

It took longer than I had hoped for the goods to be delivered

I am sure i will be highly satisfied with the experience, once the goods come intomy home. I like many of the products you have in store, and i feel that especially when there is a sale on, there is good value for money. The staff are cheery and friendly, but will allow you to look around and not feel pressurised or hurried. I will no doubt shop there again. The next purchace will be matressess.

Very limited choice of headboards and material colours. Disappointed that there were no brighter colours.

To be honest I would consider Dunfermline to be classed as quite a big town but the choice of products I was particularly looking for was vey limited. No offence. I hate shopping on line as I like to see and try the product if necessary.

When it came to pay for the bed which was on display we then discovered, having agreed the price, that the headboard and pillows were not included but priced seperately or had to be applied for seperately (seperate order). The salesman seemed to accept that we agree to purchase a bed without the headboard in particular, which had I not asked, we would have received a "headboard" free bed!

Went into the store to buy 2 single mattresses and did not want to be referred to the quality of the bedding on offer. Felt pressurised to buy other product. Wanted only to make a decision on the mattress. I didn't buy other products.