Dreams - Edinburgh - Straiton

We were welcomed as soon as we walked into the shop at Straiton, Edinburgh by a sales assistant named James. He listened to the specific requirements my son had when looking to purchase a new mattress. James was polite, attentive and had very good knowledge of the various mattress types. We were offered refreshments and we felt that our custom was genuinely valued. A pleasant shopping experience and we were successful in making a purchase.

Very good service

We got served immediately by a very friendly and knowledgeable staff member

James was so helpful, he totally listened to our requirements & made sure we got the most suitable bed & best deal for us. I was delighted with his support & welcoming manner!

The customer experience was exceptional

Sebastian was the perfect example I’m sales, a customer care and knowledge base. Very impressed with him.

Paula the employee was very clued up on all products and asked the right questions about my health problems she was very happy and let us take all the time that we needed showed us the best products for us there was no pressure at all to buy anything the products sold them self with a little help from paula

From 1st stepping through the door till leaving. Our assistant Abbie was extremely helpful. Knowledge and friendly...she wasn't at all pushy or over bearing..she took her time explaining all the different options of mattresses.. She gave us the time and sp

Pleasant helpful staff selling a product I had been looking for

The service provided was very polite, considerate and effective - I got all my questions answered. I also appreciated the ability to see (in real life) the bedframe I've spotted on your website and try operating the ottoman storage.