Dreams - Exeter

After buying thr mattress I went online and found it cheaper on your online shop. I am still waiting for a reply to my email regarding this.

I was satisfied

At the time of Viewing to order there was no date availability of the item However. To my surprise the item is now available

I was satisfied that we found a king size mattress but we had asked for advice about two singles of the same depth as my husband and I both want different comfort levels. We had decided beforehand that two singles would be easier to exchange if one wasn’t comfortable. However, we were shown a few different king sized mattresses and decided on one of these instead which, eventually we both decided would be suitable. The matter of two singles was not addressed.

The item I wanted was not on display, it was hidden away in storage as it ‘was not very popular’. Luckily a member of staff offered me assistance otherwise I would have left the store thinking they did not stock the item I required.

This question is not relevant to me as I was very satisfied with everything.

To be highly satisfied I feel it would have to be an exceptional experience. It was good and I was satisfied with the whole transaction

Not all products available in store to look at. But very happy with what we bought.

I have high expectations of Dreams following previous purchases and this visit met with my expectations. I recorded Highly Satisfied last survey, so think it’s fair to say the store and service was as I come to expect. Well done to the staff.

I was satisfied as I knew what I wanted and had done my research myself