Dreams - Exeter

We were given the help we needed and they were there to answer our questions when we needed it.

The staff couldn't do enough for me

On entering the shop we were warmly greeted and made to feel welcome. The computerized bed made us feel we were dealing with a seriously professional company. Our sales guide, Dale, was professional proficient and polite with very good product knowledge. As pensioners on a restricted budget we were dismayed at the high prices, but came away satisfied we had found what we were looking for, albeit at the top end of our budget. Many thanks to Dale for his patience, guidance and charm.

We were very impressed with the store manager who served us. He spent a fair time with us explaining the different products.

Knowledgeable and friendly staff. A wide range of products and time dedicated to get the product best suited to us. We had children in store and they were made to feel at home.

Extremely helpfull

Jackie who dealt with us in the Exeter store couldn’t have been more helpful and more informative, she was very useful for us picking out our youngest girls first mattress

The customer service was fantastic, Dale is a great salesman, very friendly, knowledgeable and efficient.

Spoke to 2 salespeople and both were very polite and extremely knowledgeable on the goods available.

I was immediately greeted by Rob the first first I came into the store. I explained what I was in need of and he patiently and thoroughly explained all my various options, price and comfort options as well as respectfully helped me understand the full picture of what I could get for my money and my realistic options. He even helped explain a lot about how we sleep, some anatomical and sleep cycle information. The solution I had in mind for my problem did not actually make the beat sense comfort or price wise, and he did not pressure me or tell me it wouldn’t work. He graciously explained all the options and what I could expect from each one, and let me decide. Then when I decided to explore a new mattress option (not my original intent) and gave the budget I was hoping to stay in, he kindly offered me a brilliant solution to get one of the showroom floor beds for an exceptionally low rate. When I came back to purchase, Dale (I believe?) assisted me, and was very friendly, knowledgeable and helpful as well. They were both a Dream to work with - I would absolutely buy here again and recommend to my friends mainly because of the sales staff.