Dreams - Exeter

Kane was very knowledgeable & helpful We are very pleased with Dreams Exeter

Excellent customer service. Very knowledgeable about the products Family friendly

Because the sales person explained everything clearly.there offered us a drink ,he did not pressure us and gave us chance to discuss

Top service this is second time purchasing dreams products

We were greater by Kane in the Exeter branch in a warm and friendly manner. There was no hard sell or steering us to a particular product. He went out of his way to understand our needs and find a specific solution for us which took in excess of an hour. His knowledge was superb and gave us real confidence in buying products. Although we had seen cheaper alternatives Kane’s knowledge gave us real confidence to spend an extra £270 in Dreams instead of with competitors.

Staff were very friendly and helpful, not too pressuring.

Knowledgeable staff who made choosing the right mattress easy considering how much choice there was. Given plenty of time to try out products and wasn’t pushed to go for the most expensive option.

Rob from the Exeter store was brilliant at telling me what mattress i needed He put my on the sleep matched machine and it was great I would have brought the first mattress he recommended if I had the budget But rob took into consideration of my budget and worked with it and I found the perfect one

Kane was very clear that it was important to meet our specific sleeping requirements. He asked both of us questions to offer the best option mattress and gave us the option to try both a higher standard mattress and one of lesser cost to allow us to make up our own minds to our final mattress selection.

We were greeted almost as soon as entering the store by Carl we said we wanted a new mattress and had no idea what we wanted, Carl talked us through the beds and our needs and we had a lie on the test bed for 3 minutes. We were shown a selection of mattresses which we were allowed to lie on and found one we were happy with and we purchased we were surprised delivery would only be 1 week we were expecting to wait a lot longer. The whole experience was great and I shall certainly recommend you .