Dreams - Exeter

The sales lady was really helpful, knowledgeable, asked me questions about my requirements, gave me time to browse suitable mattresses myself. Covers and a pillow to try it. Set up the delivery on the date I wanted. I needed to change the time slot, called the next day and this was organised by the store, very efficiently. Very good service and I look forward to the delivery, when I move into my new home.

We were greeted immediately we stepped into the store by a very pleasant young lady who when she established what we were looking for, pointed out the various beds and mattresses that would suit our needs. When we came to our decision with her help we were taken to a desk and offered coffee which was very welcome. Check out was easy, we were pleased that we could have our old bed taken away and that the new one would be assembled for us. We were very impressed with the service and would be happy to recommend to friends. Jacqueline was especially helpful.

The staff were fantastic, very attentive and listened to our needs. We tried lots of different mattresses and bought one we liked so very successful trip.

I was greeted by Dale within a minute of entering the store. He took the time to listen and was super patient when I couldn’t quite articulate my requirements. I ended up finding the most comfortable mattress ever and he recommended the most suitable divan base for my requirements based on lead time - I really appreciated him not pushing more expensive options that had a lengthier delivery time. I think I was in the store for about 45 minutes in total and had an excellent experience.

Kane and his store manager were both extremely courteous, informative and knowledgeable about the mattresses for sale and Kane in particular was very helpful in accessing the best type of mattress for my wife and I without ever trying to force a sale.

Good help in the store. Very knowledgeable staff. Took the time to understand my needs. Jackie went out of her way to understand what I wanted and match that with the products.

Excellent staff, friendly, helpful and not pushy. An amazingly relaxing and pleasant experience

The staff were exceptionally friendly. They showed me various options as regards mattresses and let me try them and also how the trundle bed operated. Many thanks to all involved!

Kane (not Karl as our paperwork says) who took us around the store was amazing! It’s the second time we’ve spoken to him and returned to this store purely because of our first experience with him.

Staff member, really friendly on entering the store, took time to learn what we were looking for in a mattress & then gave us options & encouraged us to spend time trying them out. Very knowledgeable of all products. Wasn't pushy at all, as it was a big investment for us, left the store with all the information we were after & after going back a week later & placing the order she remembered me & explained the ordering & delivery process brilliantly.