Dreams - Exeter

Covered everything we needed, asked for and explained conditions of product delivery

All lovely staff in Exeter

Jacae was very helpful and friendly. she definitely understood our needs! It was great to do the sleep mapping too to understand what type of mattress best suits us.

Welcoming & knowledge of product. Met customer needs.

EXCELLENT SERVICE FROM STORE MANAGER. LISTENED AND ALLOWED US TO MAKE DECISIONS RATHER THAN VERY PUSHY ATTITUDE FOUND AT OTHER STORES

Jacqueline (who served us ) was an extremely competent , knowledgeable, and professional in her approach . We explained what we needed and she was able to offer us a range of beds to consider. She was an exemplar of what good customer service is .You are very fortunate to have a person of her exceptional calibre in your employ. We would certainly be returning to Dreams for any future purchases and would have no hesitation in highly recommending the company to friends and relatives .

I felt that the time we spent to understand what we wanted to listen to us and also gave us good advice

I was greeted straight away upon entering the store and everything was explained clearly to me regarding the assessment & what mattress would best suit my needs.

The service was good and friendly. The store was quiet at our time of buying.

We were helped by Jacqueline at Dreams in Exeter and she was amazing. She was so helpful, knowledgeable and personable without feeling pushy or like we weren't being listened to. She explained the products really clearly, showed us a range of options linked to our needs, gave advice and answered questions while also allowing us the space we needed to browse and decide. She was polite, professional and a significant factor in our satisfaction level. A credit to your company.