Dreams - Exeter

John was extremely helpful, efficient and friendly.

We were immediately met by a friendly member of staff who took into consideration our budget, and needs when choosing a mattress, including our confusion over mattress type. He introduced us to the machine to understand what we need before showing us mattresses that would best work. After we trialled several mattress, he encouraged us to select our preferred mattress before considering telling us the price. This made us feel comfortable with our choice and not pressured towards any. When we had selected he then ensured the correct mattress was suited to our budget. On this occasion we went with a refurbished mattress that gave us the best mattress to fit our budget. Jon (who helped) was never pushy, gave us privacy to talk, and made us feel completely comfortable and confident with our choice. His knowledge far surpassed what we expected, and he gave recommendations based on what would best support us. Both he and the rest of the staff in store were incredibly friendly, and I would not think twice about returning again for future needs.

We were immediately met by a friendly member of staff who took into consideration our budget, and needs when choosing a mattress, including our confusion over mattress type. He introduced us to the machine to understand what we need before showing us mattresses that would best work. After we trialled several mattress, he encouraged us to select our preferred mattress before considering telling us the price. This made us feel comfortable with our choice and not pressured towards any. When we had selected he then ensured the correct mattress was suited to our budget. On this occasion we went with a refurbished mattress that gave us the best mattress to fit our budget. Jon (who helped) was never pushy, gave us privacy to talk, and made us feel completely comfortable and confident with our choice. His knowledge far surpassed what we expected, and he gave recommendations based on what would best support us. Both he and the rest of the staff in store were incredibly friendly, and I would not think twice about returning again for future needs.

We were immediately met by a friendly member of staff who took into consideration our budget, and needs when choosing a mattress, including our confusion over mattress type. He introduced us to the machine to understand what we need before showing us mattresses that would best work. After we trialled several mattress, he encouraged us to select our preferred mattress before considering telling us the price. This made us feel comfortable with our choice and not pressured towards any. When we had selected he then ensured the correct mattress was suited to our budget. On this occasion we went with a refurbished mattress that gave us the best mattress to fit our budget. Jon (who helped) was never pushy, gave us privacy to talk, and made us feel completely comfortable and confident with our choice. His knowledge far surpassed what we expected, and he gave recommendations based on what would best support us. Both he and the rest of the staff in store were incredibly friendly, and I would not think twice about returning again for future needs.

We were immediately met by a friendly member of staff who took into consideration our budget, and needs when choosing a mattress, including our confusion over mattress type. He introduced us to the machine to understand what we need before showing us mattresses that would best work. After we trialled several mattress, he encouraged us to select our preferred mattress before considering telling us the price. This made us feel comfortable with our choice and not pressured towards any. When we had selected he then ensured the correct mattress was suited to our budget. On this occasion we went with a refurbished mattress that gave us the best mattress to fit our budget. Jon (who helped) was never pushy, gave us privacy to talk, and made us feel completely comfortable and confident with our choice. His knowledge far surpassed what we expected, and he gave recommendations based on what would best support us. Both he and the rest of the staff in store were incredibly friendly, and I would not think twice about returning again for future needs.

The team member that helped me went out of her way to understand what I was looking for, and made sure I got the best possible deal on it. I'm very grateful for her service. I was able to get a mattress that I otherwise wouldn't have been able to afford.

The team member that helped me went out of her way to understand what I was looking for, and made sure I got the best possible deal on it. I'm very grateful for her service. I was able to get a mattress that I otherwise wouldn't have been able to afford.

Karl gave good advice and was very patient and understanding

Karl gave good advice and was very patient and understanding

Rob was excellent at showing me what mattress would be best for me after using the monitor to show my needs. He was professional, friendly and polite.