Dreams - Falkirk

Absolutely everything was grand. Price was perfect for the high quality items. The store was well laid out and social distancing was maintained throughout. Staff were friendly and super attention and helpful. I would particularly mention Rebecca at the Falkirk store who was friendly, attentive and thorough but was so polite and gave us the space to have conversations and make decisions ourselves.

This is the 3rd time within the last year that we have used and purchased goods at the Falkirk store,. The service has always been second to none, and the attitude and friendliness of the staff has been consistent. They are very helpful without being pushy. They listen to what you want and guide their product knowledge accordingly. Can't fault them on any of our visits.

Great sales team . & so welcoming. & helpful. Made me purchase

They were two staff in the shop both of them where extremely polite and friendly and helped us with everything we wanted, the both of them helped us so much, and answered all our question with confidence. John was one of them However unfortunately we did not get the name of the female. I have been a Store Manager for 23 years in a large food retailer and I would be very happy having any of your two colleagues working for me. Give them both a fantastic well done for their customer service.

We were met in store by a friendly and knowledgeable sales assistant. He understood our needs and offered suitable choices before we decided on our purchase. We were very impressed with the whole process.

Staff very attentive and knowledgeable. All precautions taken to ensure safety during visit

The lady on the phone in your Falkirk branch was very helpful and friendly. She made sure my phone call was a pleasant experience and it was very easy to buy my bed base and pay for it over the phone. I would recommend dreams to everyone.

The lady on the phone in your Falkirk branch was very helpful and friendly. She made sure my phone call was a pleasant experience and it was very easy to buy my bed base and pay for it over the phone. I would recommend dreams to everyone.

Excellent customer service over the phone and prompt delivery time

Staff very nice