Dreams - Farnborough

Great experience from start to finish. Cornell was very knowledgeable and took her time with us but also gave us plenty of opportunity to discuss by ourselves. Delivery was quick and just as promised - I received the email with the approximate time and the phone all from the drivers advising when they would be with us. All in all a really great experience- could not have gone more smoothly

Service was excellent and we received all the help we needed. We clearly need to see how the delivery goes but so far so good

The lady was so lovely that helped me great customer service

Friendly efficient service. Good product knowledge and listened to our needs

Cornell was fantastic and really helpful. Great experience all round

The staff were really friendly and helpful and were patient and understanding when I had trouble deciding which product I wanted. Nice to see helpful staff rather than just being sold something. Thanks to Geraldine.

We had visited another Dreams store earlier in the day and the assistant was terrible, so we tried again at this store and the assistant was more than helpful and went out of her way to guide us through the process.

As soon as we entered the store we were made to feel at ease, we were given time to have a look before someone came over (rather than being pounced on as soon as you enter). Every member of staff who were working that day were cheerful and friendly. We were helped by a lovely lady called Geraldine-Ann who nothing was too much trouble for and we felt confident in her knowledge and helpfulness. We never at any time felt pressured into purchasing anything. All in all it was a delightful experience from start to finish

Cornell was excellent in assisting myself and my mother to find the right mattress for me. She was extremely friendly, kind, informative, efficient and helpful. This makes it more likely that I will return to the shop in the future.

saleslady Ann is very helpful and advise all the details of each product so i can found my right mattress, she also very proactive and adopt all the changes very quick from my parents when they choose different color of bed frames.