Dreams - Feltham

Amjed approached us immediately, we told him what we were looking for and he guided us well & we feel confident with our product choice, he was clear with his explanations, it was an easy experience.

The assistant Guy was very helpful in helping us choose our bed

We were treated as soon as we arrived and Amjed helped us quickly and efficiently We also used the in store mattress selector

Guy was incredibly helpful and not a pushy salesman. Would definitely buy another bed from him again

Staff were really efficient albeit the shop was busy. Offered refreshments and constantly informed me as to how long it would be before I was served. Personal interaction whilst processing my order even though it was a small order.

Because the staff was polite, friendly, and knowledgeable

The store is very large, all beds were spread out making it easy to have a proper look at each bed individually. A big selection of mattresses to test. The 2 men working on the shop floor for a Sunday afternoon was very helpful and knew what they were talking about when it came to names of beds, mattresses, and also knew exactly where to look for a specific mattress type. Polite and well mannered staff and found what I wanted.

As soon as I entered I was greeted by a member of staff, and although all staff were busy he still managed to answer my questions and point me in the right direction of the mattress I was interested in. When Guy, the next available staff member became available, he suggested I try the sleepmatch mattress, which gave a surprising result. I ended up buying a complete bed and was pleased with the whole experience. I will definitely be going back to Dreams.

I received super customer service from both Chris and Guy at this store, they both took the time to understand my needs and check that i had selected the best product available for my circumstance. They gave me a few different options on how to pay and i was able to select a delivery slot which suited me. Chris showed me the special machine used to calculate the best matress for me and Guy was able to keep the store open slightly later in order to complete my order as we had a delay with a finance check referral.

Thanks for purchases, mattress and bed frame, the price was great for us. We cought great deal with mattress and we are very satisfied. Staff was very helpfull to us, they gave us a lot of informations about the products and they spend a lot of time with us. They told us everything what we wanted to know. We are happy with delievry conditions. Thanks for all of that. Sincerely Marek and Dominika.