Dreams - Feltham

This was my second visit to the store as I had not really come prepared with dates that home delivery would be suitable however the dreams colleague remembered me and was able to very easily fulfill my requirements. His knowledge of the stock and specifications etc was very good and he readily answered my questions to advise and help with my purchase decisions.

We have always used Dreams for our bedding needs and go no where else. the staff were efficant in their knowledge of the products in store, highly polite and helpful in helping us to make of our choice of mattress.

Very helpful and very keen to help with my needs

Nice large bright shop. Lovely friendly, polite, helpful salesman who was very good at making me feel comfortable about laying on the bed and trying pillows.

Dreams gave me a price for the mattress that I wanted to order and gave a price promise that if I find it cheaper anywhere else they would match that price. I did find the same mattress some where cheaper elsewhere and Dreams matched that price.

The Sales team ( Store Manager and Store Sales - Guy) both very helpful

Was given help and advice in what we were looking for but after initial assistance was then left for us to make own minds up without being pressurised into buying a particular product. Would have liked a slightly higher priced product but budget would not allow and nothing could be done although paying cash. However, very pleased with the product we have purchased and the knowledge and friendly staff. Also very pleased with delivery timescale and given selection of dates so could fit in with our timescale nicely. Would recommend to others.

Excellent customer service and there were no issues finding our product due to assistance from friendly staff.

Arthur was very helpful and after explaining what we were looking for he showed us a range of products that would be suitable explaining all the differences.

Guy seemed know what he was talking about and also gave us time alone to try out the various mattreses we were interested in. No hard sale. Once we decided, he came back to talk about the product.