Dreams - Feltham

Good service and good knowledge

Edmund was the person who dealt with us. We found him to be a pleasant man, very knowledgeable about the type of mattress we were looking for. He showed us several options then left us alone to decide what we wanted. He was not in the least pushy, which we found refreshing but was on hand to answer any queries we had. He sorted the payment and ordering process speedily and efficiently. Overall we had a thoroughly enjoyable experience and left the store with exactly what we wanted.

Edmund was extremely helpful and gave me a good insight into the bed that I needed to fit my room along with the best bed for my budget. He explained the different mattresses in great detail and why one was better than the other. I liked the fact he was very down to earth and had and showed me all the good offers that I was looking for. I will be telling my sister about Dreams in feltham and to see Edmund as she is looking to buy a new bed for her home she's just moved into. I will be going back for more products with my fiancé that Edmund showed me like a headboard and mattress topper.

I was very satisfied with my visit to Dreams the assistant that served me was very patient and helpful letting me test the beds more than once.They were very helpful and knowledgeable about different types of mattresses,and explained about your 40 day returns policy(which I am sure I will not need.)

Me and my wife were very happy with the service we received by Arthur at the feltham branch today, he was very understanding and knowledgeable to our needs as we have back trouble and he explained everything so that it made a lot easier to understand and make a choice,

Dreams team are friendly welcoming,hospitality when you arrive is second to none,no other bed company does this,for this reason I will always return to dreams,

I had previously been to furniture village and received dreadful service, tricked in to buying insurance and was paying a much higher price for everything. I complained and cancelled that order. Arthur was very helpful and friendly and took his time to make sure what I bought was correct.

Staff were very knowledgeable and interested in there product which came across. Very polite and helpful, gave us space to browse once he explained and there to help when needed.

Arthur the store manager was extremely helpful and courteous, and showed us all the products that may have been suitable for us. Nothing was too much trouble when we were asking all sorts of questions. We tried out several of the mattresses while in the store, cannot yet comment on comfort when asleep as not due to be delivered until tomorrow! the one we chose was certainly very comfortable in the store.

We were assisted by Guy from the Feltham Branch. He gave us a great deal of advice and made suggestions to suit our personal needs. He offered us a coffee. Always welcome!! He was very patient as we tried bed after bed. Guy was very thorough as he went through the order with us. We were offered a mutually convenient delivery day. At no time did we feel rushed.