Dreams - Fulham

my shop assistant was Andrew Chung. he was very friendly, knowledgeable and helpful. he assisted in my purchase and suggested different options.

James met me at the door with the offer of tea or coffee and was very friendly and helpful. He gave me as much time as I needed to find out about the different mattress options, answered all my questions and didn't pressurize me at all. I felt I could trust him to help me choose the best mattress for my needs and not just try to sell me the most expensive one. It was a relaxed and productive experience.

Service and product was perfect will definite shop at Dreams again Andrew Ching was incredible lay helpful & resourceful Excellent Sevice in Wandsworth London

I went to Dreams to buy a mattress only. I have very little knowledge on mattresses, this is the first i have ever bought. I was shown around my options (within my budget). All questions i asked were answered clearly and quickly. Within 30 minutes i had looked at the options (+accessories) and made a well informed decision.

THE SALESMAN, MR. A. CHUNG WAS VERY KNOWLEDGABLE AND ENGAGING. I DID NOT PLAN TO SPEND ANY MONEY BUT HIS HELP WAS INVALUABLE IN MY UNDERSTANDING OF WHAT I NEEDED AND IN MAKING THE PURCHASE

Andrew Chung is very helpful and explain everything to me. He is also kind and cheerful.

Great customer service and a cold drink to match James a quality guy

Good staff

I was warmly welcomed as soon as I entered the store. I was asked if I had anything in particular in mind, or if I needed any explanations or wished to browse. I was offered a cup of tea that was gratefully accepted. I required information about the different mattress styles. Descriptions of the differing mattresses were given and I was also shown the different types of mattress that illuminated the descriptions. I was given the opportunity to test all the beds and for comparison I was shown mattresses that were less and others that were more expensive than I had budgeted for. I was left to contemplate and think what I wanted. I did not purchase on the day as I needed to talk over the choice of mattress at home. I bought a mattress protector and had a very firm idea of the mattress I would buy ...the Lambert orthopaedic mattress. The service from the sales assistant was extremely friendly without being pushy. When paying for the protector the other sales assistant joined in a very amicable conversation. Another gentleman came in and he was served immediately with the same warmth and attention as I had experience.

I was very happy with helpful staff and they know their stuff!