Dreams - Fulham

The sales assistant was helpful and friendly.

Andrew in branch Wandsworth Bridge Road was really helpful I came in for a bed but didn't know much on mattresses but he helped me choose one within my budget and I also got a really good bed my boyfriend was with me and was asking about foam pillows and ended up getting two really good ones we was both really satisfied THANK YOU ANDREW FOR YOUR AWESOME SERVICE.

Highly clued up manager who was also very honest. I think we could have done without the tempur mattress demo in the booth. Friendly staff on the shop floor. Clear pricing.

staff were friendly, offered advise, offered a cup of tea/coffee. very friendly

James was very knowledgeable and competent during this visit and my previous. He was also friendly and made me feel at ease. All staff was very helpful

Wide range of beds and bedding accessories, well laid which really helped to narrow down the choice. Really like the colour coding that helps to identify the internal mattress construction - an excellent idea! The colleague that served us was really helpful and friendly - we couldn't fault the service!

Great customer service, Delt well with my child running around the store and her needs, never rushed me in to making a decision and was very patient! which you need when you have a two year old daughter! Thank you again. Rachel

The sales associate was very helpful but not pushy. Asked questions, but not too many. Once I had decided, was efficient in getting the order done.

From the moment you see the store from the street you get an impression of cleanliness and you can see a variety of high quality products with the specifications and prices clearly stated, so there is no room for confusion. Once inside I was welcomed by James in a friendly and professional manner. He listened to what I was looking for and guided me through my options explaining the relevant differences between products. He gave me time to try different beds several times without pressuring me, he obviously understands the importance of spending time deciding before buying a mattress. He also made me feel reassured by explaining the comfort exchange guarantee. My delivery needs were also accommodated. I like that he was very attentive and professional yet friendly and that he didn't try to push me to buy more than I can afford. Check out time was equally efficient and pleasant. I'll definitely be coming back when I need to buy a bedframe to match the excellent mattress I've purchased.

Talked to Zed the store manager of Fulham branch. Very informative about his products. Found just what we was looking for. Very pleased with our new bed and mattress.