Dreams - Fulham

I was highly satisfied because of the customer service. I was served by a Mr Andrew Chung who went above and beyond to help me with what I needed and gave me lots of options. I didn't feel rushed or felt confused about anything because he explained everything very well. He made sure I was satisfied right until the end . He even help carry some of my in store shopping to my car. Great customer service like Mr Chungs really maked a difference in my shopping experience and left a good impression with me.

I like more information about products I need

Jerome was very knowledgeable, and was able to answer any of our questions, he also gave us enough time to test out all of the beds, and we did not feel we were being rushed at all

I was satisfied overall, it's only in my second visit to the store there was only one person to deal with many clients at the same time.

Nothing at all

Wanted feet and not casters attached to bed base, and only told on doing the quote that we could not have feet

Time to get items delivered was too long

There was only one salesperson who was very very kind but he wanted to serve everyone in the store (and he should) but he can't serve 3 or more customers at once all by himself, its not fair for him, he was running around and out of breath to try and meet everyone's need

I haven’t received my bed yet so I would need to see the quality before being Highly Satisfied

I enjoyed my time at dreams, and the lady helping me was great. It’s a very small store in Fulham so if I were to go back to dreams, I would go to a bigger store.