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By Jennikz | 8/3/2019
I was very specific in the type of bed I wanted and the colour and type. My salesman Ricardo was delightful and attentive and made the experience stress free.
By milton | 7/30/2019
the assistance was incredible
By Janina | 7/27/2019
From the moment I walked into Dreams, Havina made me feel extremely welcome and I experienced outstanding customer service. I wanted to purchase a new mattress but had very little knowledge but with the help of Havina and Sleepmatch I found the perfect mattress and left extremely happy! Havina also recommended the side sleeper pillow and this has been the best buy ever! Thank you Havina for such a pleasant shopping experience!
By Ray B | 7/27/2019
The sales assistant was very knowledgeable and extremely helpful.
By JM | 7/26/2019
The staff were very helpful and stayed open beyond opening hours to make sure I was able to complete my order.
By Agnes D | 7/25/2019
I was highly satisfied with my experience at Dreams because we were greeted nicely at the door and offered refreshments. We were also assisted by a Dreams colleague to help us find the perfect bed and the perfect mattress using the "Dreams sleepmatch".
By Neil D | 7/22/2019
Didn't think buying a bed would be so confusing. The assistant,Jerome,who helped us made simple.
By RR | 7/21/2019
customer service was very nice and the staff was very friendly, answering various questions.
By Carole DM | 7/20/2019
I was given exceptional service by a salesman who was extremely polite, smiling and helpful. He spared no effort and stayed nearly 40 minutes after closing time to make sure every aspect of my order was to my satisfaction. The mattresses I purchased in the Sale were excellent value at half price, with free extras (waterproof covers, pillows) and deliverable inside a week. An outstanding experience!
By TH | 7/19/2019
Mattress selection made easier by using the new sleep technology. Went on a Friday morning and no one else in the shop, so salesperson could focus on our needs and was a great help. No idea what it would have been like on a busy Saturday or Sunday, but she gave us the time and assistance we needed and was very knowledgeable. She did start with the most expensive mattresses and did not ask our price point, but I did guide her downwards and she was very knowledgeable about telling us the differences.
