Dreams - Fulham

I first went to the competitor next door. The welcome I received there was poor. The whole service was poor and I left and came to Dreams. I was welcome by Andrew Chung. He was about to leave but still took the time to show me the different products. I was so happy that I came the following day to finalise the purchase. Andrew Chung was helpful. The price was clear -no hidden costs- and the purchase was made much easier. I will definitely recommend Dreams when it comes to purchase a bed. Congratulations for a great customer service!

Helpful , pleasant sales assistant

Zed was efficient and polite. He talked through the options according to what I asked for was was very good. Tea was offered and we went through coverage options and other areas as well as any extra options I may need. A very good experience.

I was served by Andrew who assisted me in shopping for the perfect bed, I went in the with one thing in mind but he convinced me in having the ultimate comfort whilst sleeping and I bought a pair of tempur pillows. Which I cannot wait to use. Super friendly and kind!

James assisted us during our visit and we were really happy with his service. We felt at home and received and outstanding customer service. We were guided through different options for beds and gave us precious advice on the right type for us.

I was seen straight away James the assistant listened to what it was i was looking for he offered me a drink, showed me selection of mattresses explained the differences to me. He did not pressure me in any way or rush me.

Andrew Chung made the experience very easy, He gave me many different options and wasnt just suggesting the most expensive, I had a budget and he managed to get me what i wanted without breaking the bank. overall very impressed

Havina was delightful in the service she delivered. Nothing was a problem and she explained things to me in terms that made sense and enabled me to make the purchase that I sought. The whole team in the store were most helpful. I’ll be back for sure.

Andrew Chung was very knowledgeable, helpful, presentable and friendly without pressurising me at all. He checked out, if necessary, and answered fully any queries I had, taking the time to ensure I was happy. Although I thought I knew what I was looking for, he suggested trying other mattresses and pillows for comparison, pointing out various features, which helped confirm my final decision. Zed, the shop manager, was equally helpful, patient and friendly.

Andrew great, price was good and it was easy