Dreams - Fulham

To prove how satisfied we were we came back for another bed after only a month of purchase. James was once again very helpful and attentive. We now await the goods on the 1st March

The in store help was great but not too overbearing thus allowing us time to make our decision.

There was parking available . It was a dreary wet day, was offered tea which was very good and had 2 cups ! Store was warm and cosy and the loo in the store was clean! Staff were ever so friendly and helpful.

James gave me his full attention. He listened to me and quickly understood what I was looking for. He took time to show me various mattresses, explaining the differences. I did not feel any pressure to make up my mind and all my questions were answered. He explained the various extras, delivery procedure and went over everything to make sure I understood. The added bonus was there was no music pounding in the store - well done, Dreams.

James was very helpful indeed in assisting us with our choice of bed

The staff especially the Manager, were very friendly and helpful. I felt they were excellent to talk too, not too pushy. I was highly impressed with their service. I loved being offered coffee straight away!

the assistant was extremely knowledge and helpful and even came to visit my house and check the measurements of the bed as they were not standard size

Friendly welcome. Immediate attentive assistance. Understood our requirements immediately

I was approached by Jed as I entered who is the manager of the store I visited on Wandsworth Bridge Road. I thought he was a bit quick to jump on me as I entered, but he turned out actually to be friendly, knowledgeable and knew when to leave me alone and when to step in with advice or information. Paying and booking delivery time was easy and straightforward and he didn't give me the hard sell of optional extras - he accepted when I said no.

We recieved amazing service, and assistance. Havina was welcoming, helpful, and enthusiastic. We were explained very well the options in our price range, and she did everything to find a solution that worked for us.