Dreams - Fulham

The assistant had great knowledge, helped us find what we needed and convinced us to make the purchase alleviating any worries we had. We were offered drinks as soon as we walked in and could not fault the experience.

The service rep was quick to approach us and understand our needs. He talked us through all the products we asked about or thought we might be interested in and was extremely helpful and friendly. The store could do with a make over but it wouldn't put me off returning.

I was extremely impressed with the way that I was welcomed into the store located at Wandsworth Bridge. I was highly impressed with both the Store Manager Zed and Salva. Their manner was both professional and friendly. I only wanted to purchase a headboard but their attention to detail was thorough and I was made to feel very welcome. Over the years I have made many pruchases at dreams but thus experience surpassed all my other experiences of which I never had any thing other than high praise for all the staff I have encountered there over the years. I would like to mention particularly Salva who with her manager, displayed such confidence and design flar which helped with my overall decision of my final choice of headboard. I was extremely satisfied with my purchase.

The member of staff I dealt with was very professional and knowledgeable and dealt with my purchase quickly and efficiently.

Good range of products & a very helpful shop assistant made the purchase a pleasure

James helpfully made me realise that more options were available with the king rather than the superking, and also made me think of issues I may have with getting a superking up my stairs at home. James also showed me the side opening divan ottoman, an option that I hadn't been familiar with before and which fitted my requirements the best.

Quick & efficient assistance + decent delivery time.

Very helpful staff

James was extremely knowledgeable, helpful and demonstrated world-class customer service. He listened to my needs and clearly explained which beds would be best and why. I dealt with him twice and he remembered who I was and which beds I had been interested in, which I was impressed with. To be honest, on reflection if I hadn't dealt with such a good salesperson I probably would have been tempted to buy from John Lewis where I buy everything usually. But the price was better at dreams and the customer service just as good, and I am confident the products I bought will be just as high quality.

Because their customers services are very friendly