By Julia A | 11/12/2016
A quick and friendly service but also a thorough one with all different options shown and discussed
By AS | 11/12/2016
Very quick and easy, knowledgeable and helpful staff, simple process, good range of options available to meet my requirements.
By Adele P | 11/8/2016
Keafer was extremely helpful. I told him I had a certain budget and he didn't try any pushy sales techniques. He took me straight to 2 options that suited my needs perfectly
By Trisha | 11/7/2016
I found my assistant Andrew Chung very helpful. he helped me park my car, made me coffee and showed me all the beds to choose from. he then offered pillows and delivery. So I felt very looked after.
By Eileen G | 11/6/2016
I accompanied a disabled person to purchase a sofa bed and mattress and had never been in the store before. I was highly impressed by the gentleman who served us - his name is James. He was polite, knowledgeable, very helpful is acquiring the right items and even gave us a cup of coffee! Due to his business like yet friendly approach I would definitely go back.
By Linda t | 11/6/2016
It was the first time in a while whilst shopping the staff were very helpful. Explaining everything from bed to availability to when it can be delivered. The date was given with a 2 hour slot,delivery men were very pleasant put bed and headboard together Would recommend dreams as cannot fault the service we got.
By Stephen Kelly | 10/31/2016
The attending salesperson was very friendly and helpful
By Tk | 10/31/2016
One of the team called Andrew was helpful on the phone and helped me to park in the rear of the store right by the door as I had an injury. Also he was very polite and the staff gave my daughter a balloon. I would recommend this store to anyone
By Val H. | 10/30/2016
From the time that we entered the store we were met by Andrew who was very knowledgeable about the products in the store as we were uncertain on which type of mattress we required for our needs. He was not " pushy " but he was interested in what we were asking him and explained the products clearly and precisely . Andrew also had a very friendly manner and obviously is very good at his job. We did have problems completing our purchase through Creation and found their service very poor and frustrating , causing us to spend much more time than we antisipated waiting around and then having to go home to bring more proof of residency although my partner and myself have both been approved by them on more than one occaision. We feel that this issue marred the good work that Andrew had done in helping us. He was also very patient ,kind and understanding in resolving the problems that we had with Creation finance services. We would not hesitate in asking Andrew to help us in making any future purchases we may make . Ma V Hewson & Mr Mark Worrall .
By Ellie H | 10/29/2016
Helpful, knowledgeable and patient sales staff